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Wed, Sep. 28th, 2011, 04:29 pm
Yesterday In professional negotiation class, we applied negotiation strategies to examples of appall

Yesterday In professional negotiation class, we applied negotiation strategies to examples of appalling customer service. >95% of the cases were from one source: Sears Home Services. http://articles.mcall.com/2011-09-21/news/mc-watchdog-sears-air-conditioner-20110921_1_sears-home-services-triple-digit-heat-wave-condo